Organization Certification of Credentials


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The ETTI CIT Leadership Academy was designed to recognize and reward the growing community of organizations that are committed to enhancing their Crisis Intervention Teams. The Academy follows a 10+1 model. By obtaining this certificate, the organization certifies that they have at 1 person certified as a Site Facilitator & least 10 staff members certified in De-Escalation Matters to first responders.

ETTI CIT Leadership Academy Certificate shows you are an Organizational Leader in the following areas:

Diversity to SAVE LIVES, Equity to BUILD PARTNERSHIPS, Inclusion to STRENGTHEN COMMUNITIES!

  • Diversity to SAVE LIVES!

    Diversity of Techniques: Non-Violent, No-contact verbal and non-verbal techniques for defusing hazardous behavior in a crisis

  • Equity to BUILD PARTNERSHIPS!

    Equity of Communication: Communicate to de-escalate. Build a rapid relationship, rapport and a sense of connection with an escalated person

  • Inclusion to STRENGTHEN COMMUNITIES!

    Inclusion of at-risk populations: Learn & execute skills useful in de-escalating individuals whom are highly agitated, frustrated, angry, fearful or other impairment

Organization Criteria

The following criteria needs to be met for becoming a Leadership Academy

  • Be an organization that serves the public and employs First Responders

  • Train at least 10 employees in a CIT Leadership Academy course

  • Train at least 1 employee as a site Facilitator – Train-the-Trainer CIT Leadership Academy course

  • Demonstrate established industry partnerships